Web Mail User Guide.

Our Webmail is supported in the following browsers:

• Windows—Internet Explorer 7+, Firefox 3.6+, Google Chrome
• Mac OSX—Safari 4+, Firefox 3.6+, Google Chrome

Webmail Interface Guide

1. Folder List (Includes your current and user created folders resides on the server)
2. Current useage of the mailbox
3. Email Search
4. Email Search Options
5. Options Menu : Settings & Logout
6. Main Menu List : Email – Contacts – Calendar -Tasks – Notes
7. Compose new email

How to login

• Visit http://web-mail.element74.com/
• Enter your full email address as the username.
• Enter your password.

If you have forgotten the password or need a password reset, please click on the “Forgot Password?” link.

Checking Emails:

By default, webmail checks for new email automatically. But you can manually check for new email at any time. To indicate how often webmail should automatically check for new email:

• Click the Settings link, located in the upper right corner.
• In the New Messages section, select an interval from the Check for new email every drop-down menu.

Compose New Email :

• If you have more than one identity, click the From drop-down menu and select an identity. Note: To learn more, please see the help topic, “Add an Identity.”
• Enter recipient email addresses in the To, Cc, or Bcc boxes, separating multiple email addresses with a comma or semicolon.  Webmail will attempt to identify a matching contact from your Contact List. To select a match, click the contact or use your up/down arrow keys and press the Enter key.
• Enter a description of the email in the Subject box.
• If you want to attach a file, click the Attach File link; click the Browse button; select the file you want to attach, and then click the Open button.
• To mark the email as High or Low priority, click the Normal Priority drop-down menu and select High Priority or Low Priority.
• If you want to request a read receipt from your recipients, select the Request a Read Receipt check box.
• Enter the text of your email in the message body. You can compose your email in Plain Text or HTML. To switch modes, click the Plain Text View or HTML View links, located at the top of the window.
• If you want to spell check your email, click the Spell Check link, located at the top of the window. Possible spelling errors will appear in red.
• Click the Send button.

Compose Window

By default the compose window is a pop-in. It is part of the Webmail page for increased speed. If minimized, it will be displayed at the bottom of the Webmail page instead of on your desktop. To pop-out the compose window into a separate browser page, click the arrow in the upper right.

Attach a File

To attach a file to an email you are composing, do the following:

• Click the Attach File link.
• Click the Browse button, located beside the Attach box.
• Locate and select the file you want to attach.
• Click the Open button. The attached file name will appear in the Attach box.

To remove an attachment, click once on the attachment, and then press the Delete key on your keyboard.

Setup Auto-Reply :

• Click the Settings link, located in the upper right corner of the webmail window.
• In the left pane, click Incoming Email.
• Click the Auto-Reply tab.

• Turn the auto-reply feature on or off, as desired.
• If you turned the status to On, you can adjust the outgoing auto-reply message, as desired.
• To enable the auto-reply message only during a specific time frame, select the Enable only during the following time frame check box, and then select a start and end time.
• Click the Save button.

Manage SPAM Settings

Spam filtering tools work to detect and filter out spam. The changes you make to your spam filtering preferences will be in effect regardless of your email software; even if you use Outlook, Netscape Mail, Eudora, etc., your spam will be filtered, according to your preferences, before the email reaches your inbox.

• Click the Settings link, located in the upper right corner of the webmail window.
• Click Spam Settings, located in the left pane.

• In the Spam Filtering section, you can turn spam filtering on or off. Or, you can turn on the Exclusive setting, which will allow you to receive incoming email only from addresses or IPs on your safelist. For more information about safelists, please see the specific topics related to safelists.
• If you turned spam filtering on, you will need to specify how you want spam to be handled. In the Spam Handling section, select from the following:
  • Deliver to the Spam folder—Spam email will be delivered to your Spam folder. To specify Spam folder cleanup options, click the Cleanup Options link
  • Delete after [    ] days or [    ] total emails—Indicate whether email messages in the Spam folder should be deleted after a certain number of days or a certain number of email messages, whichever occurs first.
  • Never automatically delete spam—Select this if you want your spam messages delivered to the Spam folder, but you do not want spam messages automatically deleted.
  • Delete the email immediately—Spam email will be deleted automatically.
  • Deliver to the email address—Spam email will be forwarded to the email address you indicate.
• Click Save button.

Manage Safelist/Blacklist :

Email that you receive from domains, email addresses, and IPs on your safelist will bypass the spam filters, ensuring you receive email from those senders.
Note: Do not add your address, domain, or other addresses on your domain. This will lead to an increase in spam due to spoofed addresses.
To add a domain, email address, or IP to your safelist, do the following:

• Click the Settings link, located in the upper right corner of the webmail window.
• In the left pane, click Spam Settings.
• Click the Safelist tab.

• Domains and email addresses that are safelisted will appear in the Safelisted Domains & Email Addresses box. To add a domain or email address to the list:
  1. Click the Add button.
  2. Enter a domain or email address in the space provided.Note:
     We recommend that you not safelist domains from large email systems,
     such as hotmail.com or yahoo.com, as this could result in spam arriving
     in your Inbox. Also, you can use a “%” as a wildcard in the domain or
     email address (For example: @%.ru).
  3. Click the Add button.

• IP addresses that are safelisted will appear in the Safelisted IP Addresses box. To add an IP to the list:
  1. Click the Add button.
  2. Enter an IP or IP range in the space provided.Note: You can use a “%” as a wildcard in the last three octets to specify IP ranges. For example: 216.12.34.%, 216.12.%.%, and 216.%.%.% are all valid ranges.
  3. Click the Save button.

• Domains and email addresses that are blacklisted will appear in the Blacklisted Domains & Email Addresses box. To add a domain or email address to the list:
  1. Click the Add button.
  2. Enter an IP or IP range in the space provided. Note: You can use a “%” as a wildcard in the last three octets to specify IP ranges. For example: 216.12.34.%, 216.12.%.%, and 216.%.%.% are all valid ranges.
  3. Click the Add button.
• Click the Save button.

Setting up signatures :

A signature appears at the bottom of email messages you send. It can include job title, company name, addresses, phone numbers, or any content you want to display. You can also upload images as part of the signature. To add a signature, do the following:

• Click the Settings link, located in the upper right corner of the webmail window.
• Click Composing Email, located in the left pane.
• Click the Signatures tab.

• Click the Add New Signature button.
• In the Signature Name box, enter a descriptive name. This is for your own reference and will not be displayed in your signature.
• In the Edit Signature area, enter the text for your signature, as desired. You can use Plain Text or HTML. If you use HTML, you can format your text (e.g., bold, italics, colored text) and insert images. Note: If you switch to Plain Text, you will lose any HTML formatting you have applied.
• Click the OK button.
• Select additional options, as desired:
  • To automatically insert the signature when composing a new email, select the Always show signature when composing an email check box.
  • To automatically insert the signature when you are replying to an email, select the When replying to an email, insert my signature check box. Also, specify whether the signature should appear above or below the body of the message.
  • To automatically insert the signature when you are forwarding an email, select the When forwarding an email, insert my signature check box. Also, specify whether the signature should appear above or below the body of the message
• Click the Save button.

Note: When you are composing a message, you can select a signature from the Signature drop-down menu, which appears at the bottom of the Compose Email window.

Manage Forwarding

Use the forwarding feature to send all incoming email to another account automatically.

1. Click the Settings link, located in the upper right corner of the webmail window.
2. In the left pane, click Incoming Email.
3. Click the Forwarding tab.
4. Turn email forwarding on or off, as desired.
5. If you want to continue to receive email into the current email account, select the Save a copy of forwarded email check box. If you clear the check box, email will no longer be delivered to the current email account, but will be forwarded to the email address in the Forward to box.
6. In the Forward to box, enter the email address(es) to which you want to forward all email. You can enter up to 15 email addresses, four of which can be email addresses that do not belong to your domain.To forward to 2 or more email addresses, separate the addresses with a comma and a space.
7. To enable the email forwarding only during a specific time frame, select the Enable only during the following time frame check box, and then select a start and end time.
8. Click the Save button.

Change Password

Add an Email Folder

Email folders can help you to organize your email. For example, you may want to create folders for various projects, categories, senders, etc. To add a folder, do the following:

1. Click the green plus “+” icon, located in the Email Folders list.
2. In the Name of Folder box, enter a name for the folder.
3. To place the folder inside of an existing folder, click the Create in drop-down menu and select a destination folder.
4. Click the Save button. The new folder will appear in the Email Folders list.

Note:You may also want to create email filters, so that incoming email is automatically filtered into those folders.

Move email/s to a Email Folder

To move an email to another folder, do one of the following:

• Click and drag the email from the email list to a folder in the Email Folders pane.
• When viewing an email in its own window, click the Move to Folder icon, and select a destination folder.

To move several email messages at one time:

1. Select the check box next to the emails you want to move into another folder. To select all email on the current page, click the uppermost checkbox.
2. Click the Move drop-down menu, and then select the destination folder. The selected email messages will be moved from the active folder to the folder you specify.